What the five biggest low-cost airlines in the UK do best and worst

Budget carriers can attract it with cheap rates, but this is what you should expect from customer service, luggage signs and punctuality

Wizz Air paid £ 1.2 million to customers in 2024 after the industry regulator intervened for the company’s management company management.

The airline fully cooperated with the Civil Aviation Authority (CAA) and established improvements, while paying passenger claims.

This week, the Hungarian airline has launched a new plan to transform its reputation.

That will please the millions of passengers flying with the airline. You can also bring Wizz Air to a higher position in the following classification of low -cost carriers (LCC) by the consumer association, which one?

From 2023, LCCs represent almost a third of the global capacity of the airline.

They have grown rapidly in the United Kingdom due to their simplicity and lower rates, but there are advantages and disadvantages to fly with a budget airline.

A young Asian is using a smartphone to verify the arrival starting board and the flight schedule at the airport.
Airports can be stressful and uncomfortable, but flying does not have to be (Photo: JackyenjoyPhotography/Getty)

For all cheap flights and regular schedules, there is also a sacrifice in terms of comfort on board, and the reserve process and customer service may be missing.

Paper i He has taken a look at the five main LCC to scheduled seats to see what they do well and what can be improved.

Here is everything you need to know.

Easyjet

Easyjet celebrates its 30th anniversary this year, and is now the largest airline in the United Kingdom.

During the summer, it will offer 17.8 million seats to and from the United Kingdom, including a recently launched route in Cape Green.

The pros

Which one? The airline classification, published in February, the airline received a client score from 61 percent, and obtained three stars per piece for the reserve process and customer service.

The last minute cancellations were 0.9 percent, and 67 percent of the flights were on time, while offering a solid value for money.

Easyjet’s luggage policy is a bit more generous than other economic airlines, with a “free” handbag up to 45x36x20 cm.

The cons

It does not guarantee that families feel, so parents must pay to ensure a seat next to their child. Easyjet seats generally have a 29 -inch tone (the aviation term for leg space), but they were given to what? Comfort rating of two out of five. The food on board received only two stars.

The rates begin at £ 14.99 by route, but we discovered that a first leg to Tenerife from London, leaving the next day, would cost from £ 288.99.

Ryanair

Ryanair cut routes in Europe this year, citing the increase in taxes and operating costs.

However, it has 20.8 million seats available and from the United Kingdom during its summer schedule. In addition, its route map includes unusual destinations, such as Ostrava in Chechia.

London Stansted Airport, Essex / Read
Ryanair has reduced the routes this year, but still takes millions of passengers annually (Photo: Steven Granville/Getty)

The pros

Ryanair is known for offering routes that are not available with other airlines.

The seat tone is 28 to 30 inches, and it is easily one of the cheapest options, with unidirectional flights from £ 13.09.

However, we find a flight to Gran Canaria for £ 200.15 if we reserve only one day in advance.

The cons

It was placed in the background in which? They report the airlines, with a general score of 49 percent. While their flights in time and last minute cancellation figures were decent, their customer service, reserve process, food and money value received low scores.

Mandatory family seat charges mean that parents must pay to ensure that they will sit with their child.

The cabin luggage license is limited: a bag with maximum dimensions of 40x20x25cm.

Jet

Jet2, the third largest airline in the United Kingdom, flies from 13 United Kingdom airports to more than 70 destinations.

This summer, Jet2 and Jet2holidays will offer 18.7 million seats in the United Kingdom, even recently reopened Salerno, an entrance door airport to the Amalfi coast.

The pros

Which? He called him the best low -cost airline, with 92 percent of passengers who like the reserve experience.

Sixty -eight percent of their flights had time, and 0.2 percent were canceled in the short term.

Jet2 received a client score of 80 percent from which one? And the airline says that families always try to sit together.

Two cabin bags, which measure 56x45x25 cm and 40x30x15cm, are included in the price of the ticket.

It has a rare five stars for customer service in which? Research and four for the reserve process and the value for money.

The cons

The food scored three, and the seats, thrown between 28 and 31 inches, had a comfort score of three.

Jet2 flights are relatively expensive for a low -cost airline, from £ 35 route. We discovered that a first leg to Tenerife that leaves the next day will delay it from £ 306.

Wizz air

Last November, the Hungarian -founded airline, which established a UK subsidiary in 2017, approved the milestone of 100 million passengers traveling on its United Kingdom network. This summer, it has 8.3 million seats scheduled for flights to and from the United Kingdom.

The pros

As a reaction to the intervention of the CAA, Wizz has said that it will put £ 12 billion in customer service, committing to update its services in all areas.

Soon he will add the Airbus A321XLR to his list, which will fly to Medina and Jeddah in Saudi Arabia. Eventually it will have 47 of the model, the third largest number among airlines worldwide.

Luton, the United Kingdom - August 20, 2023: Hungarian low -cost Airlines lands at London Luton airport.
Wizz Air is making great advances to improve your customer service in all areas (Photo: Jaroslaw Kilian/Getty)

The cons

Which? He revealed that only 53 percent of the passengers said that the reserve experience with Wizz was good and that 63 percent of the flights were on time. Last minute cancellations were 0.9 percent.

The reservation process and the value for money fell into customer service, and does not guarantee that an entire family is sitting together.

Only one bag with dimensions of no more than 40x30x20 cm on board is allowed without additional charges.

The seats have 28 to 29 inches in tone, and which one? He found that the level of comfort was only two stars of five, the same amount given to their food offers.

While Wizz’s rates begin from just £ 14.99 by way, a spot check discovered that a first leg that came out the next day from Luton to Tirana costs from £ 264.

Plug

Vueling can be a Spanish airline, but, in its 21 years of service, it has become one of the largest LCCs that serve the United Kingdom.

1.9 million seats will operate from the United Kingdom this year, even Stavanger, a city in southwest Norway known for its rich history and colorful buildings.

The pros

The sixty -one percent of its flights to and from the United Kingdom arrived on time, while 1 percent saw last minute cancellations.

A “free” bag of 40x30x20cm is allowed.

The cons

In what? Ranking, Vueling received scores of three out of five for customer service and value for money, and two out of five for the reserve process. The airline says it tries to sit down to families, but that is not guaranteed.

Your seats are thrown at 29 and 30 inches and your food was qualified as only two stars of five in which?

The rates can be low, from € 29.22 (£ 24.75) in a way, but if I had to reserve a flight the next day to Fuerteventura, it would be charged € 462.20 (£ 392).

(Tagstotranslate) Airlines (T) Budget Trips (T) Iweekend (T) Airplanes (T) Travel Council

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