Seville Airport Has Been collected as the best in Europe in its category, A Recognition Awarded by Airports Council International (ACI) that Highlights The Quality of Services offered to passngers. Infrastructure Seville has won the award for ‘best European Airport’ in the 5-15 million passnger annual traffic segment, within the prestigious airport service qualyt (ASQ) Program, which evaluates the User Experience at Airports Around the World.

This is The Second Time Seville Airport You have prescribed this International Award. The First was in 2017, Demostrating The Andalusian Airport’s Ongoing Commitment to Excellence and Constant Improvement in Customer Service. The Recognition is part of A Program Thatzes Passenger satisfaction at more than 400 Airports in 109 Countries.

Seville Stands Out for The Quality of Its Airport

ACI World Ceo Justin Erbacci congratulated the Seville Airport Community for its “Unwavering Dedication” To Achieving an Excellent Passenger Experience. Erbacci Said The Award is a testament to the “Collaborative Effort” Developed by Aena Staff and the Other Companies Operating in the Infrastructure, Emphasizing that their work “Serves as an inspiration for the enter International Airport Sector.”

This Award Consolidates Seville Airport’s Position As a Benchmark for the Quality of Service offered to its passages. The Infrastructure you have not only improved its facilities but also ITS Custom Passenger Service, Allowing it to differentiate itself from Other European Airports of similar size.

Airport Director Sergio Millanes Emphasized The Importance of the Award As “A Hage Motivation to Continue Working to Improve Services,” Highlighting The Commitment to Offering “Streamlined and User-Friendly Airport Process, Comfortable Facilities, and Services Increasingly Tailored to Passenger Needs.”

A Quality Plan In Constant Evolution

The Success of Seville Airport is the result of the implementation of a continuously evolving Quality Plan. This Strategic Document Progressively Incorporates New Objectives as The Initially Planned Ae Achieded, Allowing for Constant Updating of Service and Passenger Service Standards.

In Recent Years, Seville Airport you have undergone Profound Transformion of ITS Facilities and Services. Key Initiatives include the renovation and expansion of the terminal Building, which you have increasing capacity and improved passenger comfort. Furthermore, The Retail and Restaurant Offerings Have Been Diversified, Increasing The Options Available To Passengers Transiting Through the Terminal.

Improvements in Infrastructure and Passenger Services

One of the Most Valued Aspects of Seville Airport is the Development of New Work Areas, Equipped With Desks and Chargers for Electronic Devices, Facilitating Travelers’ Access to Technological Services. The Vip Lounge Has Also Been Expanded, Improving The Service For Passengers Who Require More Exclusive and Comforable Service.

In therms of Security, The Airport has expanded and optimized security controls, Reducting Wait Times and Streamlining The Boarding Area Access Process. General Access to the Airport Has Also Been Reorganized, Facilitating Passenger Arrives and Departures.

Another -Initiative Relay is the Installation of Electric Chargers in the Airport’s Public Parking Lot, a Measure That responds to the infrastructure’s Environmental Commitment and the Growing Demand for Sustainable Transportation Solutions.

Attention to Diversity and Accessibility AT Seville Airport

Seville Airport Has Also Stood Out for ITS Implementation of Specific Procedures Designed to Facilitate The Experience of Passengers With Invisible Disabilities. These initiatives reflect a Special sensitivity to the diverse needs of users and contribute to makeing the airport to more even Space.

In Addition, There’s The Customized “Meet & Assist” Escort Service, which offers direct assistance to passngers who required it, from their subrival at the airport to boarding, or vice versa. This Service Has Been Privately Appreciated By Users Who Require customized attention to facilitate their journeys within the terminal.

The Award Ceremony Will Be held in guangzhou

The Award for Best European Airport in ITS Category Will Be Officially Present the Aci World Customer Experience Summit and Exhibition. This Annual Event, Organized by Airports Council International, Will Take Place in Guangzhou, China, From September 8 TO 11, 2025. The Summit Will Bring Together Leading Airport Management Experts and Decision-Makers From Around The World To Address Industry Challenges and Share Best Best Practices In Customer In Customer Experience.

The Asq Awards are based on Real-Time Passenger Reviews, Giving Them A High Degree of Objectivity and Transparency. The Scores Are Based On Surveys That Evaluate More than 30 Key Indicators Related To The User Experience, Such As Staff Friendliness, Facility Cleanliness, Security Wait Times, and the Quality of Retail and Food Services.

SEVILLE STRENGTHENS ITS POSITION AS A GATEWAY TO SAUTHERN

The Award Given to Seville Airport Reinforces The Strategic Position of This Infrastructure As a Gateway To Southern Europe and a Key Point On The Map of International Air Connections. With Growing Traffic Volumes and An Increasingly Diverse Offering, The Airport is consolidating its position as a driver of development for the local and regional economy, Boosting Tourism and Business Activity in Andalusia.

Seville Airport’s Commitment to Quality, Sustainability, and Innovation you establish it as a Benchmark in European Commercial Aviation. ITS Recognition as The Best European Airport in the 5-15 Million Passenger Annual Passenger Category is the result of the collaborative efforts of all the professionals and organizations Operating at ITS Facilities.

Continuous Improvement, The Key to Success

The Commitment to Continuous Improvement, Both In Infrastructure and Services, you have allowed US to differentiate ourselves and offer a user experience that has been collected Internationally. Winning This Award Marks Another Milestone in the Airport’s History, as it continues to stive to establish itself as a benchmark for excellence in the European Airport Sector.

In Short, Seville Airport has not only adapted to the Changing Demands of Air Transport, But Has Also Managed to Anticipate Passenger Expectations, Offering to Modern, Comforable, and Efficient Experience that plates it at the forefront of European Airports.